Privacy Policy
Privacy Policy – TNT Motorsport
TNT Motorsport (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.tntmotorsport.co.uk), contact us, make an enquiry, book a service, or interact with us in any way.
We are a performance car specialist offering ECU remapping, gearbox tuning, DPF/EGR/AdBlue solutions, diagnostics, and related services from our location in Nuneaton, Midlands, UK.
Who we are (Data Controller)
TNT Motorsport
Unit 10 Slingsby Close
Nuneaton
CV11 6RP
United Kingdom
Email: Info@tntmotorsport.co.uk
Phone: 07483 225109
For data protection purposes, we act as the data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What personal information we collect
We only collect the personal information we need to provide our services and respond to you. This may include:
• Contact and identity information: Name, email address, phone number, vehicle registration number, make/model of vehicle (when you enquire, book a service, or contact us via form/email/phone).
• Service-related details: Information about your vehicle (e.g., ECU type, issues like DPF faults), diagnostic results, or performance data shared during tuning/remapping.
• Technical data: IP address, browser type, device information, pages visited, and time/date of access (automatically collected via cookies and server logs).
• Marketing/communication preferences: If you opt in to receive updates (e.g., offers or news).
We do not collect special category data (e.g., health information) or sensitive financial details (payments are handled in-person or via secure third-party methods if applicable).
How we collect your information
• Directly from you: When you fill out our contact/booking form, email us, call us, or provide details during a service appointment.
• Automatically: Through website cookies, analytics tools (e.g., Wix Analytics or Google Analytics), and server logs.
• From third parties: Rarely, e.g., if you book via a referral or Google Business Profile enquiry.
How and why we use your information (legal basis)
We process your personal data only where we have a lawful basis under UK GDPR:
• To perform a contract (Art. 6(1)(b)): To provide tuning services, diagnostics, bookings, quotes, or respond to your enquiries (e.g., processing your vehicle details for remapping).
• Legitimate interests (Art. 6(1)(f)): To run and improve our website/business, prevent fraud, ensure site security, and contact you about your enquiry/service (balanced against your rights).
• Legal obligation (Art. 6(1)(c)): To comply with laws (e.g., keeping records for tax/HMRC or vehicle safety regulations).
• Consent (Art. 6(1)(a)): For optional marketing emails/newsletters (you can withdraw consent anytime).
We do not use automated decision-making or profiling.
Who we share your information with We do not sell or rent your data.
We may share it only with:
• Service providers: IT/hosting (Wix), email providers, payment processors (if used), or mechanics/suppliers strictly for delivering our services.
• Authorities: If required by law (e.g., police, HMRC, ICO).
• Professional advisers: Accountants, lawyers, insurers.
All third parties are required to protect your data and process it only for our instructions.
International transfers
We do not transfer your data outside the UK/EEA. If we ever do (e.g., via a US-based tool), we use approved safeguards like UK International Data Transfer Agreements or adequacy decisions.
How long we keep your information We keep data only as long as necessary:
• Enquiry/quote data: Up to 12 months if no service proceeds.
• Customer/service records: Up to 6 years (for legal/tax reasons).
• Website logs: Up to 2 years for security.
• Marketing lists: Until you unsubscribe.
After that, we securely delete or anonymise it.
Your rights under UK GDPR You have rights including:
• Access: See what data we hold about you.
• Rectification: Correct inaccurate data.
• Erasure (“right to be forgotten”): In certain cases.
• Restriction/objection: Limit or object to processing.
• Portability: Receive your data in a machine-readable format.
• Withdraw consent: For consent-based processing.
To exercise any right, email Info@tntmotorsport.co.uk.
We respond within one month (free of charge, unless requests are excessive).
You can also complain to the Information Commissioner’s Office (ICO): www.ico.org.uk or 0303 123 1113.
Cookies and similar technologies Our website uses essential cookies for functionality and analytics cookies (via Wix/Google) to understand usage. We may show a cookie banner for consent where required under PECR. See our [Cookie Policy] (add/link if separate) for details.
Security We take reasonable steps to protect your data (secure hosting, limited access, encryption where appropriate). However, no transmission over the internet is 100% secure.
Changes to this policy We may update this policy from time to time. Changes will be posted here with the updated date. Check back periodically.
Contact us If you have questions about this Privacy Policy or your data, contact:
Thank you for trusting TNT Motorsport with your vehicle and your information